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How to Manage IOLTA Disbursements Effectively with Bill.com

Managing Interest on Lawyers Trust Accounts (IOLTA) disbursements is a vital yet challenging responsibility for law firms. These accounts must keep client funds separate from operational money, demanding strict compliance with state bar regulations. Manual processes, like spreadsheets, paper checks, and manual approvals, often lead to errors, slow reporting, and potential compliance issues.

Fortunately, technology now simplifies this process. Bill.com, a leading cloud-based payment platform, automates IOLTA disbursements to improve accuracy, transparency, and efficiency. It enables real-time tracking of client funds, digital approval workflows, and quick access to detailed reports making audits and reconciliations far easier.

Bill.com also integrates seamlessly with popular accounting software, reducing duplicate data entry and ensuring accurate trust account records. With advanced security controls and encrypted storage, it protects sensitive client information and supports ethical financial management. For law firms striving to maintain compliance while reducing administrative workload, adopting a solution like Bill.com is a smart, modern approach.

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Understanding IOLTA Disbursements

IOLTA accounts are specialized trust accounts where lawyers hold client funds that are nominal in amount or held for a short duration. The interest earned on these pooled accounts is directed to fund legal aid and other justice-related programs. Because these funds belong to clients, strict rules govern their management to prevent commingling with the lawyer’s own money.

Disbursements from IOLTA accounts typically include payments to clients, vendors, or third parties related to a client’s case. Each transaction must be carefully documented, linked to the appropriate client ledger, and reconciled regularly. Failure to manage these disbursements properly can lead to ethical violations, financial penalties, and damage to a firm’s reputation.

The Challenges of Manual IOLTA Management

Many law firms still rely on spreadsheets, manual check writing, and paper-based approvals to manage IOLTA disbursements. This approach presents several challenges:

  • Risk of Errors: Manual data entry increases the likelihood of mistakes, such as incorrect amounts or misapplied payments.

  • Compliance Risks: Without automated controls, it is easier to inadvertently commingle funds or miss documentation requirements.

  • Time-Consuming Processes: Tracking approvals, printing checks, and maintaining paper records consume valuable staff time that could be better spent on client service.

  • Lack of Transparency: Manual systems often lack clear audit trails, making it difficult to verify transactions during audits or disputes.

These challenges highlight the need for a more robust and efficient solution to manage IOLTA disbursements.

How Bill.com Streamlines IOLTA Disbursements

Bill.com offers a comprehensive platform designed to automate and simplify payment workflows, making it an ideal tool for managing IOLTA disbursements. Its cloud-based interface allows law firms to initiate, approve, and track payments digitally, reducing reliance on paper and manual processes.

By integrating with accounting software and providing customizable approval workflows, Bill.com ensures that every disbursement is properly authorized and recorded. This automation not only saves time but also enhances accuracy and compliance.

Step-by-step explanation of how it fits into IOLTA accounting

Using Bill.com for IOLTA disbursements typically follows these steps:

  1. Invoice or Payment Request Entry: Staff or attorneys enter payment details into Bill.com, linking each disbursement to the relevant client ledger.

  2. Approval Workflow: The system routes the payment request to designated approvers based on predefined roles and limits, ensuring proper oversight.

  3. Payment Execution: Once approved, Bill.com processes the payment electronically or generates a check, depending on the firm’s preferences.

  4. Automatic Record Keeping: All transactions are automatically recorded and linked to the appropriate client trust account in the firm’s accounting system.

  5. Reconciliation Support: Detailed reports and audit trails facilitate monthly reconciliations and compliance reviews.

Bill.com strengthens internal controls through multi-level approval workflows, ensuring no single person can disburse funds independently. This segregation of duties supports both ethical and regulatory compliance. Each transaction follows a defined approval path with customizable limits tailored to the firm’s structure.

In addition, Bill.com automatically creates detailed audit trails that record every action—from initiation to final payment, providing full transparency and verifiable proof of compliance during audits or reviews.

Ensuring Compliance with State Bar Rules

Compliance with state bar regulations governing IOLTA accounts is non-negotiable for law firms. These rules are designed to protect client funds and maintain public trust in the legal profession. Bill.com’s automation capabilities play a vital role in helping firms adhere to these standards consistently.

How automated systems reduce risk of commingling

One of the primary risks in IOLTA management is the commingling of client funds with the firm’s operational monies. Automated systems like Bill.com mitigate this risk by segregating transactions and ensuring that disbursements are linked explicitly to client trust accounts. The platform’s integration with accounting software prevents accidental posting of trust transactions to operating accounts, maintaining clear boundaries between fund types.

Documentation requirements — how Bill.com stores transaction records

State bar rules often require detailed documentation for each IOLTA disbursement, including invoices, client authorizations, and payment confirmations. Bill.com automatically stores all relevant transaction records within its secure cloud environment. Users can attach supporting documents directly to payment entries, creating a centralized repository that simplifies record retrieval during audits or client inquiries.

Importance of monthly trust reconciliations even with automation

While automation reduces errors and streamlines processes, monthly trust account reconciliations remain essential. Regular reconciliation ensures that the ledger balances match the bank statements, uncovering any discrepancies promptly. Bill.com’s detailed reporting tools facilitate this process by providing clear transaction histories and summaries that accountants or bookkeepers can review efficiently.

How Irvine Bookkeeping helps monitor compliance and reporting

Partnering with professional bookkeeping services like Irvine Bookkeeping can further enhance compliance efforts. Irvine Bookkeeping specializes in trust accounting and understands the nuances of IOLTA regulations. They utilize tools like Bill.com to monitor disbursements, prepare accurate reports, and assist with monthly reconciliations. Their expertise helps law firms maintain compliance and avoid costly penalties.

Best Practices for Law Firms Using Bill.com for IOLTA

Implementing Bill.com effectively requires adherence to best practices that safeguard client funds and ensure regulatory compliance. These practices help law firms maximize the benefits of automation while maintaining rigorous control over trust account management.

Assign clear roles and approval limits for users

Define user roles within Bill.com carefully, assigning appropriate approval limits based on staff responsibilities. Clear delineation of authority prevents unauthorized payments and supports internal controls. Regularly review and update these roles to reflect staffing changes or evolving firm policies.

Always link disbursements to specific client ledgers

Every IOLTA disbursement should be directly tied to the corresponding client ledger in the accounting system. This linkage ensures accurate tracking of client funds and simplifies reconciliation. Bill.com’s integration capabilities make it easy to maintain this connection consistently.

Reconcile trust accounts monthly

Commit to monthly reconciliations of trust accounts, even when using automated systems. This practice helps detect discrepancies early and confirms that all transactions are properly recorded. Utilize Bill.com’s reporting features to streamline the reconciliation process.

Keep digital copies of invoices, checks, and client communications

Maintain comprehensive digital records of all documentation related to IOLTA disbursements. Bill.com’s document attachment functionality supports this by allowing users to upload invoices, check images, and client correspondence directly to payment entries. Organized records facilitate audits and client inquiries.

Schedule periodic reviews with your bookkeeper or CPA

Regularly consult with your bookkeeper or CPA to review trust account activity and compliance status. These professionals can provide valuable insights, identify potential issues, and recommend improvements. Scheduling periodic reviews ensures ongoing adherence to best practices and regulatory requirements.

Irvine Bookkeeping specializes in providing tailored bookkeeping services for law firms, with a strong focus on trust accounting and IOLTA compliance. Their team is well-versed in using Bill.com and other modern accounting tools to streamline IOLTA disbursement management.

By partnering with Irvine Bookkeeping, law firms gain access to expert guidance on setting up efficient workflows, maintaining accurate records, and preparing for audits. Their proactive approach helps firms stay compliant with state bar rules while freeing attorneys and staff to focus on client service rather than administrative tasks.

Conclusion

Effective IOLTA disbursement management is vital for law firms to protect client funds and stay compliant. Manual processes are risky and inefficient, but automation reduces errors and improves accuracy.

Bill.com streamlines IOLTA workflows with secure automation and strong controls. Paired with Irvine Bookkeeping, firms can ensure accurate reconciliation and full compliance.

Adopting these tools boosts efficiency, reduces risk, and strengthens a firm’s reputation for trust and professionalism.

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